Our Solutions and Services

Our Services

Digital Transformation Services

We help you leverage the power of digital and technological tools to enhance business growth and gain a competitive advantage in the market. We offer a wide range of digital transformation services right from strategy planning to end-to-end business reconstruction that will help improve operational efficiency, accelerate growth and redefine your business offerings and capabilities.
Digital Transformation Services
Automation / RPA

Automate and digitize your workflow to maximize accuracy, minimize errors and improve turnaround time in your organization. With the power of AI and automation, Infenox transforms your operational process and provides seamless business continuity. Our automation services provide a wide variety of functional and industry-specific processes that integrate analytics with AI, accelerating change in your business.

Analytics & Machine Learning (ML)

Leverage advanced analytics and machine learning to stay ahead of the competition. Infenox’s automated and intelligent insights accelerate your business processes and help transform your business into a data-driven enterprise. Our machine learning software development services involve the creation of self-learning algorithms, automation processes and data analysis that results in fast and reliable insights delivered without any human intervention.

Artificial Intelligence / Machine Learning

Create intelligent workflow, maximize data accuracy and share insights with Infenox’s AI/ML services to help you improve your business outcomes.

Cloud Computing

Migrate your business to the cloud and explore infinite growth opportunities with Infenox’s on-demand cloud computing services.

Omni Commerce

Provide seamless client experience and reach clients across platforms through a multi-channel approach. Explore Infenox’s omnichannel solutions.

IoT

Optimize business processes, improve capital and secure your enterprise ecosystem with IoT technology solutions from Infenox.

Mobile Technologies

Lead the way in communication, collaboration and network across your business using mobile technology services from Infenox.

Commerce Platform Enablement

Transform how you serve your clients with new products and services backed by our industry-leading, mobile-first development strategies to ensure product success. We help you set up a successful foundation by employing quality delivery methodologies, streamlining build-release cycles and implementing the right technological tools to ensure your product’s long-term viability. From planning, analysis, design to implementation, our platform enablement experts are well equipped to support you at each stage of SDLC and meet your business objectives.
Commerce Platform Enablement

Management Consulting

We specialize in assisting organizations identify and solve complex business problems, improve organizational performance and achieve on-time project delivery by leveraging years of experience and proven methodologies. As strategy and implementation partners we deliver customized solutions for your unique needs. Our end-to-end services include technology & process evaluation, business strategy consultation, project design, milestone management, and risk mitigation to ensure around-the-clock support and guidance throughout your transformation journey.
Management Consulting

Outsourcing Services

  • Consulting
  • Application Management
  • Application Delivery
  • Innovation as Service
Outsourcing Services

IT Infrastructure Management Services

  • Asset Lifecycle
  • Capacity Monitoring/Planning
  • Storage
  • Network Utilization
  • Availability
  • Energy Consumption
  • Environmental Issues
  • Facilities (Data Center Infrastructure Management)
  • Physical and Virtual Assets
  • Wireless and Wired Network Operations
  • Hardware
  • Software
  • Security (Malware/Virus Protection)
  • Mobile Connectivity
  • Maintenance/Service Updates
IT Infrastructure Management Services

Cyber Security Services

Our services encompass two vital aspects of cybersecurity: Cyber Security Advisory Services and Cyber Security Assessment Services. The former offers expert guidance and strategic insights to address your unique cybersecurity needs, while the latter provides a comprehensive evaluation of your security posture, identifying vulnerabilities and offering actionable recommendations.

Cyber Security Advisory Services
  • vCISO / vBISO Services: Elevate your organization's information security with our virtual Chief Information Security Officer (vCISO) services. Our expert team empowers you to maximize the strategic potential of your security measures by providing tailored guidance and leadership. We craft customized security strategies aligned with your unique business needs, proactively protecting against evolving cyber threats.
  • Information Security Management System Implementation: Enhance your organization's information security with our ISMS implementation services. Our experts align your processes and controls with ISO 27001, NIST, NESA, and other global standards. This comprehensive approach ensures top-tier information security, protecting your data and assets.
  • ISMS Managed Services: Enhance security with our ISMS Managed Services. Our experts seamlessly integrate, managing your ISMS, daily operations, and monitoring. This allows you to focus on core business activities while ensuring robust cybersecurity.
  • ISMS Attestations and Certifications: Sail through the intricate realm of information security certifications and attestations with assurance. Our expert team provides comprehensive assistance for achieving industry-leading standards such as ISO 27001, ISO 27701, PCI DSS, and more.
  • Business Continuity Management System Advisory: Protect your critical business functions with our BCMS Advisory services. Our expert team collaborates closely with you to establish a robust framework that identifies and mitigates risks, ensuring operational continuity in the face of unexpected events.

Cyber Security Assessment Services
  • Vulnerability Assessments and Penetration Testing: Secure your digital assets with our VA/PT services, where our expert team rigorously tests web applications, IT infrastructure, and mobile apps to uncover vulnerabilities.
  • Phishing Assessments: Stay ahead of phishing threats with our specialized Phishing Assessments. Our tailored approach includes simulated campaigns and targeted evaluations, raising awareness and equipping your employees to recognize and thwart social engineering risks effectively.
  • IT Risk Assessment Services: Proactively manage and mitigate IT risks with our comprehensive IT Risk Assessments. Our experienced team conducts in-depth assessments, identifying potential vulnerabilities and weaknesses in your systems, networks, and processes.
  • ISMS Gap Assessments: Achieve compliance and bridge the gaps in your information security practices with our ISMS Gap Assessments. Our expert team conducts meticulous assessments against industry standards, pinpointing areas of non-compliance.
  • Vendor Security Risk Assessments: Efficiently manage vendor-related security risks through our Vendor Security Risk Assessments. Our assessment process thoroughly evaluates the security posture of your third-party vendors, analyzing their controls, policies, and practices.
Cyber Security Services

Our Solutions

Care & Smile Platform

Care & Smile Platform

The Care and Smile Platform assists Care Agencies / Care Service Providers in managing their operations and services including:

  • Service Scheduling and Allocations
  • Managing Users, Clients and Professionals
  • Managing Services and Professional Allocations
  • Generating Invoices and Invoice Status Checks
  • Publishing and Viewing Client Requirements
  • Viewing Professional Allocations
  • Generating Salary Slips For Professionals
  • Capturing Client and Professional Feedback

Product Sourcing App

Product Sourcing App

Product sourcing is an AWS cloud-based solution that enables product stock visibility in real time across multiple sourcing locations. The framework is developed using web services to provide the best fit location for client order fulfillment

Multiple sourcing criteria can be configured based on unique client requirements, and items can be sourced from multiple locations rather than a single location.

The app improves:

  • Cost of Delivery
  • Order Matching Ratio
  • Location Priority
  • Max Stock on-hand Ratio based on brand & SKU

Mobile Picking App

Mobile Picking App

  • This mobile app operates primary transactions - such as order item picking and counts in warehouses and stores.
  • The "picker" is notified through the application when a new order is assigned, and a Picking Order Dashboard is created to monitor different statuses.
  • App sends a notification to the "packer" to prepare and ship the client's order once the "picker" has completed their task.

AI based Email to Order Processing App

AI based Email to Order Processing App

  • Application uses the capabilities of Artificial Intelligence to process purchase orders received through email in the form of a PDF document.
  • Purchase Order Templates can be defined and shared with clients to place the order.
  • Entries are captured from the PDF by the Application and posted to ERP system.

Our Engagement Model

Pillars of Our Successful Client Engagements

PROGRAM DELIVERY
PROGRAM DELIVERY

  • Proven successful performance record
  • Expertise & Experience
  • Proactive governance

QUALITY
QUALITY

  • Quality as a dimension for successful delivery
  • Expertise & Experience
  • Proactive governance

RESOURCING
RESOURCING

  • Professional Certified Resources
  • Resources ramp up as per SLAs
  • Resource Management

PROCESS OWNERSHIP
PROCESS OWNERSHIP

  • Scaled agile, DevOps methodologies
  • Innovation & best practices

Industries Catered

Healthcare Services
Healthcare Services

Hi-Tech Services
Hi-Tech Services

Manufacturing
Manufacturing

Public Sector
Public Sector

Retail
Retail

Travel & Hospitality
Travel & Hospitality

Education
Education

Mining and Forestry
Mining and Forestry

Execution Methodology

Client Centricity

Client Centricity

We emphasis Client as the key stakeholder for every project/program engagement. Our activities are targeted to deliver value added services to our clients.

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Account Focus

Account Focus

We provide dedicated SQA for each client account who understands your business requirement and are a champion for the client development center.

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Governance

Governance

We collaborate weekly with the senior management and provide status reports to our clients.

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Metrics

Metrics

We analyze metrics based on the project nature and provide complete access to the metrics dashboard to our clients.

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